Statement on COVID19 from Assetgrove

As the COVID19 crisis continues, we would like to reassure our landlords and tenants about the steps we are taking to maintain service, while keeping you and our staff safe during this unprecedented time.

The situation is moving rapidly, with daily updates of government advice, so we will add to this page as things change.

For up-to-date information about the national response to the virus visit the gov.uk and NHS websites.

Please continue to contact us by calling 020 8886 4944 or emailing us at the appropriate email address for your question. Our call handlers will continue to work in the normal way and will respond to your enquiry.

The government has announced that private tenants struggling to pay their rent will not be evicted from their homes for at least three months, under emergency coronavirus legislation.

Ministers have also confirmed that a three-month mortgage holiday will be extended to landlords whose tenants are experiencing difficulties due to coronavirus.

However, if your property is let through our rent guarantee scheme, you will continue to receive a fixed income, even if your tenant is struggling to pay their rent.

For tenants and landlords of our managed properties, we will continue to carry out repairs as normal, where possible. Please report any repairs or issues by emailing us or visiting our website https://assetgrove.co.uk/contact/