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How to do tenant viewings in the post-lockdown era

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Property Viewings Post LockdownAs letting agencies get back to business following seven weeks of covid-19 lockdown, the government has issued advice for landlords conducting viewings while observing social distancing.

It goes without saying, but anyone showing prospective tenants round a property should maintain the 2m distance rules, which could be tricky in a flat or small house. Minimise to-ing and fro-ing by working out the best route around the property first. If you’re still not sure what 2m looks like, visualise the height of a front door.

Hand washing is still vital in preventing the spread of coronavirus, so do this before and after the viewing – and provide hand sanitiser so your prospective tenants can do the same.

Give the property a thorough clean in advance. Clean any items that are likely to be touched during viewings with an antibacterial spray, paying particular attention to doorknobs, handles and bells. Do this before and after each viewing.

Viewings should not go ahead if anyone involved is experiencing symptoms or has recently tested positive for coronavirus. The same applies if they are within the isolation period, because someone their household has shown symptoms. Viewings should also be avoided if anyone in either household is being shielded because they are extremely vulnerable. It is important to ask these questions when arranging the viewing – and to double check before anyone enters the property.

In addition to your cleaning routine, open windows to improve ventilation. You should also leave internal doors and cupboards open and lights switched on during the viewing to minimise any unnecessary contact.

If you already have tenants in the property, try to arrange for them to go out to limit the number of people present.

Once the viewing has finished, the prospective tenant may have more questions. If you have outdoor space, continue your discussions outside, or suggest you follow up with a phone or video call. And finally, if they are interested, remember not to seal the deal with a handshake!

Read more about this story on the Landlord Today website.

Neil Jennings

Neil is the Operations Director at Assetgrove Lettings, London's Leading Rent Guarantee Company, providing Landlords with no voids, property maintenance, fee-free property management and stress-free service.

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